el444 Terms and Conditions

Introduction and General Information

These Terms and Conditions ("Terms") apply to the el444 platform and all of its services. el444 is an online gaming and betting platform operated for entertainment purposes. By accessing this platform, creating an account, or using any service, you confirm that you have fully read, understood, and agreed to comply with these Terms.

el444 reserves the right to change, amend, or update these Terms at any time. Continued use of the platform after any changes will be considered acceptance of the revised Terms. For significant changes, el444 will provide advance notice to the best of its ability.

Eligibility and Age Requirements

To create an account and use the services on el444, the following eligibility requirements must be met:

• You must be 21 years of age or older.
• You must be a natural person and operate the account in your own name.
• If you are located in a jurisdiction where online gaming is prohibited, you are not permitted to use this platform.
• Any person who has not been suspended or banned by el444 may create an account.
• Each person may operate only one account.

Account Registration and Management

Registration Process

When creating an account on el444, you must provide accurate, complete, and up-to-date information. Accounts created with false information may be closed at any time and the balance may be forfeited.

Account Security

You are solely responsible for keeping your account username and password completely confidential. Any unauthorized access to your account must be reported to el444 immediately. el444 will not be liable for losses resulting from negligent use of your account.

KYC Verification

el444 may initiate a Know Your Customer (KYC) verification process at any time. This process may require government-issued identification, proof of address, or other documents. Withdrawals may be restricted if verification is not completed.

Deposits, Withdrawals and Payments

The following policies apply to financial transactions on el444:

Deposit Terms

Deposited funds will only be credited to the account registered with the verified identity. Deposits on behalf of third parties are not permitted. In the event of fraudulent payments or chargebacks, the account may be suspended and the balance forfeited.

Withdrawal Terms

You must have an active verified account to make a withdrawal. el444 reserves the right to verify identity before processing a withdrawal request. Withdrawals may be temporarily held if the applicable bonus wagering requirements have not been met.

Bonuses and Promotional Offers

Welcome Bonus

New members on el444 will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. To activate and make this bonus withdrawable, a wagering requirement of 20 times the total amount (deposit + bonus) must be fulfilled.

General Bonus Terms

• Bonuses must be used within the specified period from the date they are issued, otherwise they will be automatically cancelled.
• Each player may use each promotional offer only once.
• Claiming bonuses using multiple accounts is strictly prohibited.
• Bonus funds cannot be withdrawn directly; they are only withdrawable after the wagering requirements have been met.
• el444 reserves the right to modify or cancel bonus offers at any time.
• If bonus abuse is suspected, el444 may cancel the bonus and forfeit any related winnings.

VIP Program

el444's VIP program has five tiers. Each tier offers weekly cashback and special benefits. Progression between tiers depends on playing activity and regular participation.

Detailed rules regarding VIP benefits are published separately on the el444 platform. el444 reserves the right to change the terms of the VIP program.

Gaming Rules and Code of Conduct

Fair Play

el444 is committed to ensuring a fair and transparent gaming environment for all players. The platform follows SSL encryption and fair play principles.

Prohibited Activities

The following activities are strictly prohibited and may result in account closure and balance forfeiture:

• Using any form of cheating, manipulation, or software to gain an unfair advantage.
• Creating multiple accounts or operating another person's account.
• Operating an account with the intent to abuse bonuses.
• Using the platform for money laundering or any other illegal purpose.
• Engaging in abusive or threatening behavior toward other players or staff.
• Exploiting technical errors or vulnerabilities in the platform.

Technical Errors

If an error occurs due to software or hardware, el444 reserves the right to void the relevant bet and return the balance. Winnings obtained as a result of a technical error may be automatically cancelled.

Responsible Gaming

el444 is fully committed to responsible gaming. We believe gaming is an entertainment activity, not a source of income.

• You can set your own deposit, loss, and session limits.
• If needed, you can temporarily or permanently exclude yourself from the platform (self-exclusion).
• If signs of addiction appear, seek professional help immediately.
• For players aged 21 and above only.

To learn more about responsible gaming, visit our Responsible Gaming page.

Intellectual Property and Content

All content published on the el444 platform — logos, trademarks, text, graphics, software, and design — is the intellectual property of el444 or its relevant licensors. Use, reproduction, or distribution of this content for any purpose other than personal use is prohibited without prior written permission from el444.

By using the platform, you consent to el444 storing and processing any content you provide. For more information on privacy, see our Privacy Policy.

Limitation of Liability

el444 is not liable for:

• Losses caused by internet disconnection or technical problems.
• Delays or failures by third-party payment providers.
• Losses resulting from negligent use of an account.
• Force majeure events — natural disasters, cyberattacks, and so on.
• Losses on third-party websites or services.

el444's total liability in any case shall not exceed the amount deposited by the user in the last 30 days.

Account Suspension and Closure

Closure by el444

el444 may suspend or permanently close any account without prior notice for the following reasons:

• Violation of any clause of these Terms.
• Failure to complete identity verification or provision of false information.
• Suspicion of fraudulent or illegal activity.
• Prolonged inactivity on the account.

Closure by the User

You may request to close your account at any time by contacting the support team. Verified balances may be withdrawn before account closure, provided applicable conditions and verification are completed.

Dispute Resolution

For any dispute or complaint, please first contact our support team at: [email protected] or through 24/7 Bengali live chat.

el444's support team will endeavor to resolve all complaints as quickly as possible. If the matter cannot be resolved through discussion, el444 will take action in accordance with applicable laws and jurisdiction.

Privacy and Data Protection

el444 gives the highest priority to the security of users' personal information. All data is kept secure using SSL encryption technology.

Please read our Privacy Policy page to learn in detail how your personal information is collected, stored, and used.

Amendments and Effectiveness

These Terms were last updated in January 2026 and are effective from the date of publication. Even if any single clause is not legally enforceable, the remaining clauses will remain fully effective.

el444 considers the Bengali version of these Terms to be authoritative. In the event of a conflict with any translation, the Bengali version will prevail.